SHIPPING & RETURNS

SHIPPING

All orders are processed within 1–2 business days. Once shipped, you'll receive a tracking number via email so you can follow your order every step of the way.

✓ Free Shipping on Orders Over $100
Standard shipping on all U.S. orders. No codes needed.

  - Standard Shipping: 5–7 business days — Free over $100 / $5.95 under
  - Expedited Shipping: 2–3 business days — $12.95
  - International: 7–14 business days — Calculated at checkout

Delivery times are estimates and may vary based on carrier and location. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

30-DAY FIT GUARANTEE

We want you to feel confident in your QUOR gear. If the fit isn't right, we'll make it right — no hassle, no runaround. You have 30 days from delivery to initiate a return or exchange.

Free First Exchange. Wrong size? Your first exchange is on us. Just reach out and we'll get the right fit to you.

Refunds processed within 5–7 business days back to your original payment method once we receive your return.

RETURN CONDITIONS FOR BOXERS

If you ordered multiple pairs, please only open and try on ONE pair to check the fit.

The tried-on pair must be unwashed, unworn (beyond trying on for fit), and have tags attached.

All other pairs must be completely unopened and in their original sealed packaging. If a pair has been removed from its packaging, even if it wasn't tried on, we unfortunately cannot accept it for return.

Cooling inserts can only be returned if the packaging is still sealed and unopened.

HOW TO START A RETURN OR EXCHANGE

The process takes less than two minutes.

1. Email us
   Send a message to support@quorwellness.com with your order number and let us know if you'd like an exchange or a refund.
2. Ship it back
   We'll send you a prepaid return label (U.S. orders). Pack your items securely and drop them off at any carrier location.
3. Get your resolution
   Exchanges ship within 1–2 business days of receiving your return. Refunds are processed within 5–7 business days back to your original payment method.

GOOD TO KNOW

Original shipping costs are non-refundable. For international returns, customers are responsible for return shipping — we're unable to provide prepaid labels outside the U.S. at this time.

A note on sustainability: If a pair doesn't work out and you'd prefer not to return it, we encourage you to pass it along to someone who could use it. Quality gear should never go to waste.

QUESTIONS?

Our team typically responds within 24 hours. Reach out anytime at support@quorwellness.com — we're here to help!